Start the application review process
  • 1 Tell us which type of application you need help with
  • 2 Make your payment and download the forms
  • 3 Fill in the forms and send them to us
  • 4 We’ll return the forms within 24 hours with our comments and advice
  • 5 We’ll send you information about a photographer in your area that specializes in taking Canadian passport photos
  • 6 You’ll courier your documents to Passport Canada

Hello Gertru ,

Your customer number is 1992567

You are now able to download and edit the following forms:

  1. Save the form(s) above
    Be sure to note the location on your computer where the file was saved (we recommend you save to your desktop)
  2. Open and complete the form
    You can type directly into the PDF file. You can also print and manually complete the form and fax to us (613) 706-0639.  Please complete as much of the form as possible.
  3. Save the completed form
    From the File menu, choose Save As… and give the file a new name (again, be sure to note where this file is saved on your computer).
  4. Upload the completed form
    In the submission form below, click the appropriate Browse button and locate the completed form file from step 3. You can also print and manually complete the form and fax to us (613) 706-0639 or you can print, manually fill the form out, scan, and email us the form at Please indicate your customer number on all submitted applications.
  5. Passport Photos
    We need to assess your received application prior to advising on your passport photos. Canada Passport Help will identify and coordinate a commercial photographer in your area of the United States. This is an essential part of the service and enables us to assure your passport approval. Please upload any photos you’ve had taken for your Canadian passport application via the form below, or alternatively, you can fax us your photos at (613) 706-0639, or email them as attachments to We will assess and point out any issues with the photos along with your application. You might want to refer to the guidelines for having your photos taken. (This step is optional).

Note: If you cannot open PDF files please visit the Adobe website and download a free copy of Adobe Acrobat Reader.

Upload your completed application

  1. PDF files no bigger than 4Mb
  2. JPG or PNG files no bigger than 1Mb
  3. JPG or PNG files no bigger than 1Mb

If you have any questions or problems accessing your form, completing your form or submitting your form and photos to us, please contact us at or you can call us at 1 (888) 998‐9797.