FAQ

The content on this page is provided for information only.  While we make every effort to give you correct information, it is provided on an “as is” basis without warranty of any kind, express or implied.  Canada Passport Help does not assume responsibility and will not be liable for any of the information provided.

Do I need a passport to travel?

Yes, if you are traveling by air or by car between any countries you must have a valid passport.

Entry requirements for each country varies depending on the type of passport you use for travel.  Before traveling, check with your transportation company about your destination countries passport requirements.

How long is a Canadian passport valid?

An adult Canadian passport is valid for 5 or 10 years.  A child passport is valid for 5 years.

Can I apply for a passport at a Canadian consulate or embassy in the USA?

Canadian consulates in the USA do not provide passport services anymore.  In case of emergencies, some Canadian Consulates in the US may issue a temporary passport so you can travel back into Canada.

How much does it cost to apply for a passport from the U.S.A?*

  • Adult 5-years passport $190
  • Adult 10-year passport $260
  • Child passport $100

* Prices shown are for application fees only and do not include the cost of services provided by CanadaPassportHelp.ca

When should I renew my Passport?

You should renew your passport if:

  • Your current passport is valid or expired for no more than one (1) year;
  • Your passport is expiring in the next 6 months;
  • Your passport pages are full;
  • To renew your US visa or residency your passport must be renewed;

What are requirement for renewing a Canadian Passport?

You may renew your passport if:

  • The information (name, date of birth, sex and place of birth) on your current passport does not need to be changed;
  • Your current passport was/is valid for five (5) or ten years;
  • You were at least 16 years of age when you obtained your current passport;
  • Your current passport was never reported lost or stolen;
  • Your current passport is not be damaged;

If you do not meet any of above requirement you should apply for a new adult passport.

How long will it take to get my passport after I apply?

Processing times vary depending on the volume of applications.  The average government processing time for an application submitted from the USA is 4 weeks (20 working days).

Who can I use as references on my passport application?

Any two persons who are NOT a family member or relative and who have known you for at least 2 years.  Your references may be contacted by Passport Canada to confirm your identity.

What is a guarantor?

If you are applying for a new Canadian Passport you will need a guarantor to  confirms your identity.

The guarantor must:

  • be able to communicate in English or French;
  • Have known you personally for at least two (2) years. Meaning that the guarantor is able to confirm aspects of the applicant’s personal attributes such as name, approximate age, place of birth, physical description and some personal history such as occupation and place of residence.
  • Be accessible to Passport Canada for verification.

What does a guarantor do?

Your guarantor must perform the following three (3) tasks free of charge:

  • Complete and sign the “Declaration of Guarantor” section of the passport application form;
  • Write, “I certify this to be a true likeness of (your name)” on the back of one of the passport photo and sign it;
  • Sign and date a copy of each document to support your identity.

Who can act as my guarantor?

In regard to guarantor there are three options:

Option 1 – Canadian Guarantor: The guarantor should be a Canadian Citizen holding a valid Canadian Passport.

Option 2 – Professional-US Guarantor:  A professional should be a Canadian or US citizen currently work and/or reside in the USA.  The guarantor must be currently registered/licensed with the appropriate local authority to practice one (1) of the following professions:

  • Dentist
  • Medical doctor
  • Pharmacist
  • Veterinarian
  • Dean/head of university or college
  • Lawyer/notary
  • Notary public (notarial seal must appear on the application form)
  • Police officer, judge, magistrate
  • signing officer of a bank or trust company, or of a financial institution that offers the full range of banking services (cash withdrawals, deposits, and savings)

Option 3 – No Guarantor: If you have not known an eligible guarantor for at least two (2) years, you must complete Statutory Declaration in Lieu of Guarantor. The form must be completed by you and a person authorized by law (lawyer or notary public) to administer an oath or solemn affirmation.  This may delay the processing time of the passport.

Do I need to send in my birth certificate or my citizenship card/certificate when applying for a passport?

You do not to mail your birth certificate or citizenship card/certificate when you are renewing your passport.  However you must send in your current valid passport.

However, if you are applying for a new Canadian passport, you need to submit the original copy of your proof of Canadian Citizenship (e.g. Canadian Birth certificate or Canadian citizenship certificate/card).

What if I do not have my original birth certificate or Canadian citizenship certificate/card?

To be eligible for a Canadian Passport you must have proof of Canadian Citizenship.  This includes a birth certificate issued by a province or a Canadian Citizenship certificate/card issued by the Federal Government.   If you don’t have your birth certificate or your citizenship card we could help you to obtain one.

Are Canadian passport photos the same as U.S. passport photos?

No, Canadian Passport pictures must be based on the Canadian bio-metric standards.

If you have any questions you can also contact us.

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