Help

Frequently Asked Questions

Commonly asked questions about Canada Passport Help’s services.

Passport Office Locations

Use the Government of Canada’s online tool to find the closest Passport Canada location to you.

Vital Statistics Office Locations

Vital Statistics offices offer birth, marriage, and death certificate services. You will need a valid birth certificate when applying for a new passport. These offices are located in every province and territory in Canada.

Easy Step-By-Step

I'd Like To Get Started

After you sign up, you will receive an email containing a unique, private link where you can download your forms, complete them, and securely submit them to us for verification. If you have an existing problem with your passport application or your photos, you will be able to elaborate on those issues when you submit your forms.