Privacy Policy

Canada Passport Help (CanadaPassportHelp.ca) is committed to safeguarding the privacy of our customers. We implement stringent practices to ensure your personal data is handled securely and used exclusively to process and fulfill your passport application requests.

1. Data Retention and Deletion

  • After three years, all registrations and user data will be deleted from our system.

  • Your personal information will be removed as soon as you confirm the receipt of your new passport.

2. Information Collection

We collect personal information when users provide details for dependents or applicants on our site. The collected information includes:

  • Name

  • Date of birth

  • Address

This information is collected solely to process your passport application and will not be shared with third parties for promotional purposes.

3. Use of Personal Information

  • We require your personal details to process your order and inform you of its status.

  • If you are applying on behalf of someone else, you must ensure that the other applicants have agreed to share their personal information with us.

  • Certain order details may be made available to you or individuals authorized by you for convenience. For example, if you forget your order number, you or an authorized person can retrieve the details after verifying the necessary identity information.

4. Communication and Service Updates

  • If you contact us with a query, we will use the information provided (email address, name, and question details) to respond to your inquiry.

  • We may also store this information to improve our site and services for future users.

5. Third-Party Disclosure

  • We do not share your personal information with third parties for promotional purposes. Your data is used exclusively to fulfill the services you request from us.

6. Security

CanadaPassportHelp.ca takes the protection of your personal information seriously. We maintain strict security measures to ensure your data is stored securely and will not share it with unauthorized parties.

7. Changes to Our Privacy Policy

  • Occasionally, we may update or enhance the services provided on our site. In such cases, we will use the information submitted to facilitate the new services requested.

8. Terms and Conditions

  • The use of this site is governed by our Terms and Conditions. By using this site, you agree to comply with all terms and conditions and understand how your information will be handled according to this policy.

Easy Step-By-Step

I'd Like To Get Started

After you sign up, you will receive an email containing a unique, private link where you can download your forms, complete them, and securely submit them to us for verification. If you have an existing problem with your passport application or your photos, you will be able to elaborate on those issues when you submit your forms.